Hello

Return Policy:

At Lisa Y. Frazier/LF Portfolios, we strive to provide our customers with high-quality website design services and ensure their satisfaction. We offer a 100% guarantee that if you are not completely satisfied with your website, we will refund your money. However, please note the following conditions:

1. Approval of Website: Once you have approved the website design of your choice and the transfer of ownership is rendered, the refund policy no longer applies. It is essential to thoroughly review and ensure that the website meets your expectations before accepting the transfer of ownership.

2. Transfer of Ownership: Upon acceptance of the transfer of ownership, you will be legally recognized as the owner of the website. Once the transfer is complete and you have accepted it via the email notification sent by Wix, the refund option becomes null and void.

3. Customer Satisfaction: Our priority is your satisfaction with the final product. We encourage you to communicate any concerns or modifications you require during the design process to ensure the website meets your specifications.

4. Refund Process: If you are dissatisfied with the website design before the transfer of ownership, feel free to contact our customer support team within 24 hours of purchase to initiate the refund process. Refunds will be processed using the original payment method used for the transaction.

5. Exclusions: This refund policy does not apply to additional services, such as domain registration fees, third-party integrations, or customization requests beyond the initial website design scope.

By accepting the transfer of ownership and completing the transaction, you acknowledge and agree to abide by the terms of this return policy. 

 

We are committed to delivering exceptional service and ensuring that you are satisfied with your website.

 

If you have any questions or require further clarification regarding our return policy, please feel free to contact us at Lisayfrazier@gmail.com (Customer support). Thank you for your business!

 

Lisa Y. Frazier/LF Portfolios